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03.4Success story · Retail

Rapidobject

The online service is the business.

Rapidobject sells industrial 3D printing online: upload a file, get a price, order the part. That core business ran on a shop system more than ten years old. We rebuilt the storefront with AI-assisted development and have run it since launch.

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Core

Price on upload

Check geometry, choose a process, see the price: right in the shop, no quotation process.

Recreated views · prices and parts illustrative

01Fact sheet

Rapidobject at a glance.

Scope details from our own project communication.

Client
Rapidobject
Industry
Retail · Additive manufacturing
Role
Rebuild · Operation and evolution
Services
Digital products & platforms · Modernisation & software architecture · Operation and evolution
Application
New, extensible storefront
Replaced
Shop system more than ten years old
Functions
Upload, part check, instant price, order tracking
Range
Processes and materials as configuration
Method
AI-assisted development in migration steps, test coverage and recurring code work

02Starting point & goal

Migration during live selling.

The existing shop had grown for more than ten years and worked, but extensions were becoming increasingly costly. It could not stand still, and there was little time until the new storefront went live. It also had to be open to services that do not exist yet.

  • Replace the legacy shop without stopping sales
  • Keep upload, check and instant price in one flow
  • Represent processes and materials extensibly
  • Make order status visible to customers

03Instant price

The price appears on upload.

Anyone who wants a part printed asks about price and lead time. The storefront answers both in the same step: it checks the geometry, suggests a process and calculates the price tiers.

Check

Before the order

Wall thickness, build volume and closed geometry are checked on upload.

Recreated views · prices and parts illustrative

Price tiers instead of a quote email

Quantity, unit price, total and lead time sit side by side. When customers change the quantity, they see the new price immediately.

Decision

Do the maths

No need to ask the sales desk.

Processes and materials extensible

MJF, SLS, SLA, FDM and further processes are stored as configuration with their materials and lead times. Adding a new process is maintenance, not a project.

Range

Maintenance, not a release

New processes and materials arrive without a code change.

Recreated views · prices and parts illustrative

04Order

Production starts after the order.

A part passes checking, printing, finishing and shipping. Customers see in the order where every part stands and find the documents there too. Every status change is reported to the customer. That spares the sales desk many questions.

Order

Per part

Status per part, not per order. Partial deliveries are the normal case.

Documents

4

Quote, confirmation, check report and delivery note on the order.

Recreated views · prices and parts illustrative

Documents on the case

Quote, order confirmation, check report and delivery note are attached to the order instead of an email thread. For a repeat order, the basis is in the same place.

Repeat

Order again

Earlier orders are the template for the next one.

Recreated views · prices and parts illustrative

05Outcome

A storefront that keeps being developed.

The old shop system is replaced, and the new storefront is extensible.

3months

Time to go-live

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